Business Support Manager (m/f/d) International

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For our client, the world's largest e-commerce company, we are filling the following position from now on:

BUSINESS SUPPORT MANAGER (M/F/D) INTERNATIONAL

• Process payments to Delivery Partners in line with internal standard operating procedures
• Support Delivery Partners to resolve invoice queries within internal SLAs
• Dealing with Delivery Partners related issues and seeing them through to satisfactory completion
• Work with internal functions (Finance, Program and Account Management functions etc.) and 3rd party vendors supplying DSP services to ensure DSP payments are executed timely
• Track metrics and provide reports to leaders of health of DSP progress
• Be proactive in identifying process improvement to payment/invoicing processes and drive related automation improvements

• Bachelor's degree in engineering, computer science, business administration, or a related field
• Excellent English skills (written and verbal)
• Strong knowledge of Excel
• Relevant experience with SQL
• Knowledge of additional programming languages

• Working in an international working environment
• 100% remote work possible
• Working time account with full overtime compensation
• Benefits with attractive partners