Trapped in a downward spiral
Gut am Arbeitgeber finde ich
I am happy and grateful to have a job during these times. Not everyone is in this fortunate position.
Schlecht am Arbeitgeber finde ich
I wouldn't know where to start and where to stop. I fear that Cluno will not manage to become a company you want to work with the current leadership.
Verbesserungsvorschläge
Please discard everything you have done so far and let Cazoo take the reins. I experience a motivated, positive team there. That is the opposite of Cluno. Trust your teams and employees. Encourage innovation, ideas and exchange. Establish fair and universal standards for performance evaluation. Don't have favourites. Deal with uncomfortable truths.
Arbeitsatmosphäre
Unfortunately, it is characterised by fear and mistrust. Everything has changed in the last year. What used to be a really cool job is now service by the book. Many colleagues are demotivated and demoralised by disintegrating teams. I'm afraid that critical questions, new ideas or suggestions for change could be disadvantageous for one's own positioning or even result in termination. Colleagues with a lot of expertise and a strong opinion of their own leave, because there is no room for discussion. What remains is a crowd of "executors" who do nothing but go along with the decisions from above, completely obediently and without talking back. No matter how little sense many things make.
Since the acquisition by Cazoo, the lack of a corporate culture has become all the more obvious. At Cluno, almost NOTHING is done for the employees. At Cazoo, EVERYTHING. The disparity could not be greater. It's funny enough that Cluno presents itself as a company where, to quote the founders, "there will never be free yoga classes", while at Cazoo there are free meditation apps, employee resource groups and a whole array of engagement activities designed to inspire and motivate teams.
Kommunikation
Could not be worse. Since the acquisition by Cazoo, there has hardly been any valuable internal communication at Cluno. In my opinion, the management limits communication to the bare minimum. For me, it feels as if the company has pressed the pause button in every respect. I am floating in a vacuum without vision or direction.
Kollegenzusammenhalt
By now, almost everyone I got on well with has been laid off or resigned. COVID makes it hard to establish personal connections with new colleagues. The fluctuation is so bad that I hardly know anyone any more. People come and go non-stop.
Vorgesetztenverhalten
The leadership is very much closed off from the people on the ground. Decisions are in many cases neither explained nor discussed, but at best and if at all, shared. In my case, there were too many empty promises, changes of direction and disappointments. There is also a lot of haggling about competencies, team strengths and egos at the upper levels.
In summary, many supervisors are driven by their own egos rather than the best decisions for the company as a whole. This leads to constant changes of direction and almost zero strategy.
Interessante Aufgaben
All standard. In my case, no budget for innovation.
Gleichberechtigung
I have the feeling that there are favoured people in the company who are advantaged when it comes to decisions and who walk through to almost irrational positions. Here, you can go from trainee to director in shortes time if you make good connections in the right places. Employees who have the right experience and qualifications often fall by the wayside in amazement and disbelief.
Umwelt-/Sozialbewusstsein
Not that I know of. Here again, the Cazoo disparity is visible. There, they support many charitable projects and employees who are involved in charitable work. This is not the case with Cluno.
Gehalt/Sozialleistungen
Many are treading water. I don't know anything about social benefits. With the merger with Cazoo, you got company shares that can be realised in full if you stay with the company for four more years. But very few will get through that.
Image
Terrible. Too many very bad customer experiences and too many employees who left the company under the worst circumstances. I am almost embarrassed to work for Cluno.
Karriere/Weiterbildung
There are people who have risen up the ladder in shortes time in a way that would not be possible anywhere else. I don't doubt that these employees do good jobs, but I also don't have the feeling that stumbling up the ladder at this speed is accompanied by quality. There is no career for the rank and file. At Cluno, one makes a career in most cases by resigning.
Further education is more or less a private matter. I don't know of anyone who has been approved for further training.