Was die Firma über den Job sagt

Your tasks:

Error analysis together with customer and developing solutions
Technical support for our customers
Participation in projects in the area of complaints management and submission of suggestions for improvement
Customer-orientated processing and proper documentation of claims
The training (3 - 6 weeks) takes place in Fürstenfeldbruck (Germany)

Your skills:

Technical apprenticeship in the field of refrigeration/air conditioning or electrics/electronics (motor management, bus communication)
High customer orientation and strong communication skills
Good knowlege of MS Office and ERP
Fluent English knowledge, German basic would be a plus

What we offer:

An open corporate culture and a dynamic and challenging environment
Exciting projects with creative freedom, short decision-making paths and team spirit
Opportunity to travel to the construction site to gather all relevant technical details of the application
An attractive remuneration package with capital-forming benefits, Christmas and holiday bonuses, 30 days' holiday and a company pension scheme
Corporate benefits with various providers in the car, travel, leisure and sports categories and much more
Access to fitness, sports and health facilities and fitness apps through our cooperation partner EGYM Wellpass
Company bike leasing via our partner Bikeleasing

Contact:

If we have sparked your interest and you believe that you would be the right person for us, we are looking forward to your application.

Your data will of course be treated confidentially.

Technical Support (m/f/d) Customer Claim Handling