General Manager

Are you ready to lead and drive success? As a General Manager at SIXT, you'll be at the forefront of branch growth, overseeing operations and ensuring a first-class customer experience. With your leadership and sales expertise, you'll develop your team, manage the fleet, and boost profitability. Look forward to attractive bonuses, a company car, and numerous development opportunities with an annual salary making up to $91,000 plus a $55,000+ bonus opportunity! 

YOUR ROLE AT SIXT 

· You oversee all rental transactions, ensuring smooth operations and a premium customer experience while handling escalated service issues with professionalism 

· You drive revenue growth by managing branch market penetration, setting competitive pricing, and achieving sales targets 

· You lead, train, and mentor the team, including Management Trainees, Rental Sales Agents, and Return Agents, fostering development and career growth 

· You manage cost control, monitor expenses, and ensure adherence to company standards and operational processes 

· You conduct regular performance reviews, organize staff meetings, and maintain a motivated and well-informed team environment 

YOUR SKILLS MATTER 

· Experience & Education You hold a bachelor’s degree with at least with at least 10 years of experience in sales or customer service, including 5-7 years managing airport rental car locations; proven leadership skills to guide teams effectively 

· Supervisory & Communication Skills You possess good supervisory skills, strong communication skills, including the ability to communicate in other languages (as a plus), and have exceptional interpersonal and relationship-building abilities 

· Organization & Customer Service You are highly organized and have excellent customer service skills 

· Work Authorization & License You must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future, and you are at least 21 years old, have a valid driver's license with a clean record 

· Work Hours & Travel You can work 40 + hours per week, including day or evening shifts, and are open to travel (20%), some of which may be by airplane 

WHAT WE OFFER 

· Comprehensive Health & Insurance Healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and 401k for your financial future 

· Paid Time Off & Sick Leave Benefit from PTO, sick leave, and a balanced work-life schedule 

· Branch Bonus Plan Participate in a performance-based branch bonus plan 

· Employee Assistance Program Access support whenever needed through our Employee Assistance Program 

· Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees 

· Uniform & Dry Cleaning Receive a full uniform with weekly dry-cleaning services at no cost 

Additional Information

About the department:
As a mobility service provider, our Branches & Operations division is the point of contact with our customers: whether by phone, app or directly in our SIXT branches. This means: premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet. As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.

About us:
We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!