Team Lead – IT Support (f/m/d)
München
Vollzeit
IT
70.000 € - 80.000 € / Jahr
Was ehemalige und aktuelle Mitarbeiter:innen über diesen Arbeitgeber sagen
Geschätztes Gehalt
Das könntest du laut kununu User:innen als Head of User Experience Design in Deutschland verdienen
Ø 69.600 €
Bruttodurchschnittsgehalt Vollzeit
44.500 €112.000 €
Mehr Einblicke
Was die Firma über den Job sagt
You are interested in the position as Team Lead – IT Support (f/m/d) at deeploi GmbH?
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Please note that the position is only available to applicants from Germany.
The language requirements for this position are: English - Fluent.
Make millions of people work better every day.
We seek bright brains to join the IT revolution and build Europe’s #1 IT Operating System.
deeploi was founded in 2023 and is backed by leading European investors including Atomico and Cherry Ventures to rethink how IT is done.
IT as a Service – not as a struggle: We are building an all-in-one IT platform, combined with premium support. From user on- and offboarding, to service and support, cybersecurity and device management – deeploi covers the entire scope of a company´s IT department.
Why us?
- Join the IT revolution – we are a small, but fast-growing team in Berlin and Munich with high ambitions – experience how to scale a startup to Europe’s #1 IT Operating System
- Attractive compensation package, incl. Virtual Stock Option Plan (VSOP)
- High responsibility and ownership from day 1
- Benefits: ÖPNV ticket, Swapfiets, Urban Sports Club, Corporate Benefits
- Office in Munich and Berlin-Mitte
Activities
- Provide leadership to our IT support team, ensuring a safe, conducive, and productive work environment.
- Foster the personal and professional development of team members through effective team development strategies.
- Plan and cultivate a high-performing team proficient in various areas of IT support.
- Oversee day-to-day operations to maintain an efficient working environment.
- Develop and implement performance management strategies for the helpdesk, utilizing key performance indicators (KPIs) to drive continuous improvement.
- Stay updated on the latest technology trends and innovations, and proactively challenge existing practices.
Requirements
- Minimum of 5 years' experience in IT support, including at least 2 years in a leadership capacity.
- Demonstrated proficiency in people management and leadership.
- Strong technical expertise in computer systems, networks, and software.
- Proven track record of effectively leading and motivating teams in dynamic environments.
- Exceptional problem-solving, communication, and interpersonal skills.
- Fluent in English; proficiency in German is advantageous.
Application Process
- Recruiter Call (30 Min)
- Hiring Manager Call (30 Min)
- Onsite Interview: Technical Case (60 Min), Get to Know with Founder (30 Min)
About the Company
Make millions of people work better every day.
We seek bright brains to join the IT revolution and build Europe’s #1 IT Operating System.
deeploi, founded in early 2023, has just raised €3M from Cherry Ventures and top tier business angels to rethink how IT is done.
IT as a Service – not as a struggle: We are building an all-in-one IT platform, combined with premium support. From user on- and offboarding, to service and support, cybersecurity and network management – deeploi covers the entire scope of a company´s IT department.