(Senior) IT-Operations & Process Automation Engineer (gn)

You are interested in the position as (Senior) IT-Operations & Process Automation Engineer (gn) at Wandelbots GmbH?
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Please note that the position is only available to applicants from Germany.
The language requirements for this position are: German - Fluent, English - Fluent.
The estimated salary range from XING does not necessarily correspond to the salary range of this job offer.

Join Wandelbots as an IT Operations & Process Automation Engineer, where you'll support our software platform that enables users to program any robot. Manage IT infrastructure and optimize internal systems to ensure smooth operations in our startup environment.

Enhance the user experience by streamlining processes with SaaS automations and simplifying tech for non-technical users. If you're passionate about improving IT services and advancing our mission to democratize robotics, we want you on our team!

Activities

Wandelbots develops an easy-to-use software platform that enables its users to easily program any robot. As part of the IT team, you will be responsible for the management and support  of IT infrastrcuture, client hardware and software for Wandelbots employees, focussing on major operating system platforms and the cloud-based software stack. As an IT Operations & Process Automation Engineer @Wandelbots,

• You contribute to smooth operational processes that fit the needs of a startup by provisioning, managing and optimizing the internal IT systems landscape 
• You’re actively working within the IT-Service Desk, providing users with everything they need to do their best job
• You understand the business of Wandelbots and design, implement, change and manage automations to streamline work processes by the use of SaaS automation services
• You bring a customer-first mindset and aim to improve the user experience of our IT services.
• You love working within a variation of cloud based tools and services and set up solutions that are cost effective, flexible and deliver value
• You break down complex technological topics and help non-techies understand possibilities and limitations
• You support projects with IT deliverables and bring Wandelbots one step further in our mission to democratize robotics every day

Requirements

• You have several years of experience within IT Operations and Support
• You supported and operated a company IT infrastructure using a broad range of major cloud software (e.g. Atlassian Stack, Microsoft Azure and 365, Slack, Salesforce)
• You have successfully automated business processes using Web technology and services like Zapier, make, Power Automate and the like
• You are familiar with the IT-Service lifecycle and tools supporting it (e.g. Jira, IT-Asset Management Database, Intune)
• Your work prioritisation skills are very good and you can handle ambiguity easily
• You have a can-do attitude and are willing to learn new things from theory to practice with a strong attitude towards delivery
• Your communication and documentation skills are excellent.
• Friends say about you that you are a team player, open, curious, and ambitious.
• You are fluent in English and German, both written and spoken.
• You are willing and able to work from our Dresden office 2-3 days a week

You are awesome if (nice-to-have)

• You have scripting/ coding experience (e.g. Powershell, Javascript)
• You have a good understanding of enterprise IT infrastructure and networking concepts
• You have experience with DevOps approaches when manageing an Azure environment

Application Process

1. Screening Call (Recruiter)
2. Follow-Up Interview (Hiring Manager)
3. Tech Interview (Team)
4. Onsite Interview (Team & Hiring Manager)

About the Company

Imagine a world with more room to unleash our unique cognitive strengths at work. A world where all people – whether craftsmans, blue-collars worker or engineers – have access to automation technologies that perform inhuman, monotonous and high-precision tasks much more efficiently than we do.

At Wandelbots, we're fundamentally reshaping the way to work with robots. We eliminate the complexity and develop easy-to-use solutions to speed up automation and empower everyone to work with industrial robots and beyond.

2017 founded, Wandelbots employs more than 100 people from 14 countries today. From our headquarters in Dresden Germany, we are giving our heart and soul to follow our mission, to empower everybody to easily work with robots.

Wandelbots’ team culture is deeply driven by our purpose and values. We love autonomy, high fives, and every kind of cake. We celebrate team efforts and learning moments. We grow through feedback and honor kindness and empathy. We build waterslides and invent anti-racism campaigns. We are creative, innovative and blessed with a can-do attitude. We truly believe that robots love people, so we just do love them back.