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As a family-owned business, we develop, produce, and distribute cutting-edge surgical technology worldwide. Through our forward-looking management, we advance medical progress and embrace values such as trust, respect, and openness. This is the foundation of our success.
For our department of Service we are looking for a
You support and advise our subsidiaries worldwide in building support and operational capacities for our digital product portfolio, enhancing regional service competencies
You are responsible for administering, maintaining, and supporting our digital products during commissioning and ongoing operations to ensure maximum operational stability
You develop strategic concepts to decide which skills should be developed locally in subsidiaries and which should be centralized at the headquarters to maximize effectivenes
You develop new digital service solutions and closely align requirements with the relevant stakeholders to provide customer-centric and future-proof solutions
You support the operational capability of critical infrastructure (servers, cloud, authentication concepts) in the Digital Operations area and actively contribute to process improvements
You implement and manage uniform quality standards in the Digital Operations area across various regions to ensure consistency and service excellence
You prepare data, reports, overviews, and charts related to digital products to support informed decision-making and create transparency
You promote knowledge sharing (know-how, best practices, recurring issues) between regions with different maturity levels regarding digital products, contributing to a continuous learning culture
You have a university degree in computer science, business informatics or a comparable qualification
You have extensive experience in the planning, management and implementation of IT projects, ideally in the field of digital products in a medical technology company
Ideally, you have knowledge of CRM, PLM and ERP systems and their structures
You are distinguished by a systematic and analytical mindset, combined with a structured and solution-oriented approach to work
Excellent communication skills, a strong sense of responsibility, and a high level of service orientation complete your profile
You are willing to travel internationally (especially Europe, NAM, APAC), and have experience in an international environment
You are fluent in English and ideally in German
Ergonomic workstations with state-of-the-art equipment
Wide range of regional canteens with breakfast, lunch and free drinks (water, coffee)
Good work-life balance thanks to support with vacation care and external advice for all life situations
Attractive monthly salary with special payments (Christmas bonus, vacation pay, etc.) in line with and outside of collective agreements
Working time account for a certain degree of flexibility and the option of hybrid working
Wide range of internal and external training opportunities as well as support for further and advanced training
Workplace in a family-run company in a crisis-proof industry
If so, we look forward to receiving your application, dicussing your salary ecpectations and arranging the earliest possible starting date. Please apply via our career portal.
Erbe Elektromedizin GmbH · Waldhörnlestraße 17 · 72072 Tübingen · Ansprechpartnerin: Valerie Potschien 07071 / 755 - 0