Was die Firma über den Job sagt

Are you passionate about delivering exceptional customer service? Join our dynamic team as a Customer Service Agent in Newark, United States! We're seeking an enthusiastic and detail-oriented individual to be the face of our company, ensuring our customers receive top-notch support and assistance. “Hourly rate $23.00.

Greet and assist customers in a friendly and professional manner, addressing their inquiries and concerns promptly
Handle customer interactions through various channels, including phone, email, and in-person
Process customer transactions accurately and efficiently, ensuring attention to detail
Identify and escalate complex issues to appropriate departments when necessary
Maintain up-to-date knowledge of company products, services, and policies to provide accurate information to customers
Collaborate with team members to resolve customer issues and improve overall service quality
Document customer interactions and maintain accurate records in the company's database
Adapt to changing customer needs and company priorities in a fast-paced environment
Contribute to a positive work atmosphere by maintaining a professional and friendly demeanor

High school diploma or GED required
Minimum of 1 year of customer service experience in a professional setting
Excellent verbal and written communication skills
Strong problem-solving abilities and attention to detail
Proficiency in basic computer navigation and Microsoft Office applications
Ability to multitask and work efficiently in a fast-paced environment
Flexible availability to work various shifts, including days and evenings
Valid driver's license with a clean driving record
Must be at least {AGE} old and authorized to work in the United States without sponsorship
Willingness to wear a company uniform
Ability to remain calm and professional in challenging situations
Strong organizational skills and ability to manage time effectively
Enthusiasm for learning and adapting to new technologies and procedures
Bilingual skills are a plus, but not required

Additional Information

About us:
We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!