Toxic culture. Incompetent leadership. Avoid if you value your wellbeing.
Gut am Arbeitgeber finde ich
There are some colleagues that I will miss.
Schlecht am Arbeitgeber finde ich
I had high hopes for working at Soho House, especially being hired by a fellow woman of colour in leadership but unfortunately the reality was worse than I'd imagined. After a long interview process, I was met with a chaotic and non-existent onboarding. My manager’s communication was subpar, she’d travel for long periods without reaching out, respond late (if at all), and expect me to just know things specific to Soho House and sometimes jump into work after hours. Throughout my time there, I didn't have one 1:1. Leadership shouts at you in front of others, creating an unbearable and belittling environment, and somehow get away with it. There's no accountability at the top, and HR turns a blind eye to these situations. I am privileged to have experienced a positive and healthy work environment and this is not it.
To make matters worse, my direct manager expected me to work during my approved holiday via WhatsApp. I worked full work days during that holiday and when asking for those days back, she told me to prove my "achievements" to which I did and she didn't respond. I'd ask for support and it would be met with a lack of empathy. There’s no boundary between work and personal life, and leadership doesn’t care as long as they get what they want. For a company that boasts about "member experience," they forget their staff are people. You will work from a restaurant/bar that isn't designed for comfort and take calls from outside of a toilet or on a stairwell. Avoid this place if you value your well-being and want to learn/grow.
Verbesserungsvorschläge
Change leadership.