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Smarter 
Ecommerce 
GmbH
Bewertung

Amazing people but the company lacks long-term vision

3,0
Nicht empfohlen
Hat zum Zeitpunkt der Bewertung nicht mehr für dieses Unternehmen gearbeitet.

Gut am Arbeitgeber finde ich

- The amazing colleagues
- Weekly team lunches & breakfast
- Equipment (Apple hardware, home office equipment)
- Mental & physical health initiatives
- Linz office is pretty cool from an architectural point of view, Vienna office is very convenient
- They really tried to make the off-boarding process for laid-off employees as easy as possible and provided support (kudos to the People & Culture team!)
- Meetups & parties are really fun

Schlecht am Arbeitgeber finde ich

- Lack of vision from leadership
- Too many cooks spoil the broth: Often there were many people with different agendas involved in one project, making it hard to work in an agile & fast way. This causes the company to lose valuable time to respond to the changing customer & market needs.

Verbesserungsvorschläge

- Be more transparent if the company is struggling.
- Appreciate and support your in-house talent. There are so many knowledgable
people in the company that would be dearly missed if they ever left smec.

Arbeitsatmosphäre

Depends on the team. In my case, the overall work environment was very good, transparent & open. It was a pleasure to work with highly-motivated people. However, this positive vibe is not the norm for every department/team. Especially client-facing units seemed to struggle due to competitiveness between the teams.

Kommunikation

smec prides itself on communicating openly & transparently (e.g. through meet ups & townhall meetings), but only if it's something positive. The bad news about the company you'll only hear through the grapevine. One specific example: They started booking rooms for employees for a company event only a few days before laying off a significant amount of people. No signs from leadership that the company was struggling before, but many people already suspected something like this had to happen.

Kollegenzusammenhalt

In my team it was excellent

Work-Life-Balance

Depends on the department or team you work in. While there were some fixed meetings throughout the week, the rest of the working day was rather flexible. They allow home office for 2 days a week. Unfortunately, their remote work policy to work from abroad is rather rigid.

Vorgesetztenverhalten

Sometimes it seemed like leadership was relying on their gut feeling instead of data when making decisions. Ad hoc changes in strategy and re-prioritizations were very common, making work unpredictable. Employees are rarely asked for their opinions.

Gleichberechtigung

C-level is male-only and only a couple of women are in leading positions. Other than that it seems that whoever is friends with the higher-ups gets the promotion - it's getting more and more political.

Umgang mit älteren Kollegen

There were only few older employees

Arbeitsbedingungen

Good equipment, however no adjustable desks in the Linz office (only in Vienna)

Umwelt-/Sozialbewusstsein

Waste separation, organic snacks, collecting donations for Ukraine & Christmas - so it could be more

Gehalt/Sozialleistungen

Industry-average

Image

Depends on who you ask - outside of the online retail sector barely anyone knows them. They try really hard to keep up their good employee ratings to be attractive to talent.


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Arbeitgeber-Kommentar

Sabine PastHead of HR

Dear ex-colleague,

Thank you very much for taking the time to share this comprehensive and valuable feedback on your experience at/with smec. We honestly appreciate the opinions of our employees and take all feedback seriously in our efforts to continuously improve.

At smec, we place a great deal of importance on fostering a positive corporate culture that promotes team cohesion, a supportive working atmosphere, and a balance between work and personal life. We are pleased to hear that you found these elements to be present during your time with us and hope that they contributed to a positive experience overall.

We are glad to hear that you value the in-house talent at smec, as it is a crucial aspect of our company's success. We couldn't agree more that supporting our in-house talent is of the utmost importance. We are proud to see that many colleagues successfully completed career paths within the company and we are committed to providing further opportunities for personal growth and development. We are also excited to have implemented a new competence development management system that allows us to provide individualized learning paths and resources for each employee's unique goals and aspirations. We are dedicated to investing in our employees and fostering a culture of growth and development.

We also appreciate your critical feedback on our communication efforts and take it as an important learning and chance to improve. Clear and transparent communication is of great importance to us, and we actively reflect on this topic internally and work to enhance it. We involve employees in strategy meetings and offer various channels for open discussion and feedback, including open forums and 1:1 meetings with leadership. We will continue to strive for effective and regular communication.

We regret that we were unable to fully meet your needs during your time with us and truly wish you all the best in your future endeavors.


Best,
Sabine

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