Unprofessional Company
Gut am Arbeitgeber finde ich
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Schlecht am Arbeitgeber finde ich
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Verbesserungsvorschläge
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Arbeitsatmosphäre
Sales has a unhealthy work environment, consistent peer pressuring and intimidation tactics, and an "everyone fend for yourself" kind of mentality. A few individuals in sales and management, who have been around longer, create and further encourage this kind of environment at this particular location. Unsure if this is encouraged from the corporate level down.
Kommunikation
Between departments its rather hostile. The organisation is set up so that KPIs for Sales (acquisitions) and Dealing (servicing) contradict each other, maximizing revenue and straining internal relationships to the limit of whats humanly possible. This usually comes at the expense of employees but often also clients.
The corporate communication is purposely kept vague and open to interpretation.
Kollegenzusammenhalt
In Sales, it is a "Number 1 rules them all" mentality. The organization is set up so that one Teamlead earns most of the commissions of the other employees. As employee turnover is very very high, it pays off for said Teamleads.
Furthermore, internal accounts and prospects with the highest potential are moved around for certain salespeople, on a "I'll scratch your back, you'll scratch my back" kind of understanding. This seems to be encouraged from the corporate level down.
Also a "Schadenfreude" - Culture exists. The departments of sales and dealing encourage negative comments and gossip about former employees in a rather unprofessional scope and manner. This also seems to be encouraged from the corporate level down
Work-Life-Balance
No flexibility regarding working hours in sales. Some line managers pressure employees to stay longer hours. Every doctor appointment and sick day is handled with extreme scrutiny towards the requester. This seems to be encouraged from the corporate level down.
Vorgesetztenverhalten
Rather unprofessional in the sales department. (Some individuals attempts to change this are received with scrutiny from the corporate level.) I can hardly comment on other departments, as the internal contact is purposely kept rather limited for salespeople.
The Corporate Level has the tendency, when visiting this location, to rather hide in meeting rooms than to even greet colleagues at the coffee machine (maybe 2 invidivuals are exceptions to this phenomenon)
Interessante Aufgaben
In sales, tasks at hand are very repetitive and do not vary whatsoever in at least the first 3 years, even for the top performers. False promises are made that the task will change eventually. The organization is set up so that salespeople can exclusively increase revenue by increasing outbound activity over the phone.
Gleichberechtigung
Sales management culture is based on toxic masculinity. On a regular basis one hears sexist and homophobic comments from a handful of male managers and is encouraged to laugh and join in on the Ebury-Sales-Spirit. Unsure if this is encouraged from the corporate level down, but would not find it suprising if it is encouraged.
Umgang mit älteren Kollegen
In sales, the few colleagues who are over the age of 35 and entering the company below the line manager level, are treated rather disrespectfully by line, regional and corporate management. (Multiple examples of this exist at this particular location.)
Arbeitsbedingungen
Tracking is placed above trusting. Public advisories placed during the COVID-19 pandemic were followed rather losely
Umwelt-/Sozialbewusstsein
Almost paperless office. Little to no regard for social awareness overall and a rather uncomfortable disregard in the sales department
Gehalt/Sozialleistungen
The salary is standardized and below the industry average. No additional social security expenses are granted. Commisions are capped and/or unfairly "shared" with line managers, even for top performers.
Image
Company wants to remain unknown to the general public. Outbound and inbound calls are recorded for compliance reasons. Internal and external communications are tracked vigorously.
Karriere/Weiterbildung
As mentioned, even top performers are doing the same daily activities in the 3rd year as in the 1st, while receiving only slightly higher compensation with no realistic outlook.
Furthermore the organization prides itself in promoting solely based on goal achievements, while there are many examples telling a different story. (From I'll scratch your back, you'll scratch mine stories, all the way to ass-kissing)
For such a sales-driven company, little to zero focus is placed on actual sales training of employees.