Cool startup crafting great experiences with automation and AI
Gut am Arbeitgeber finde ich
There is a strong focus on values and dedication to living by them. I like that health, purpose and people come first. I also love the dedication of everyone in the team to their craft. It is a wonderful feeling to approach each process and area of work with a passion to do it really well.
Schlecht am Arbeitgeber finde ich
It is a fast moving and rapidly growing startup, so it will not be right for everyone. I would only work here, if you want to get out of your comfort zone and test yourself with achieving something great together with a very talented team.
Verbesserungsvorschläge
The company is growing fast, but growing even faster would be better. Being able to influence that growth is something that we have control over.
Arbeitsatmosphäre
There is a culture of building people up and encouraging people. The team also manages well to foster genuine connection both within teams and across different parts of the business. My experience is that we always have a lot of fun together as well.
Kommunikation
The company has a 100% transparency policy. So management shares information regularly on overall company performance and has open forums to answer questions. I have never been in a company that was so open in its communication.
Kollegenzusammenhalt
My experience is that there is a strong sense of mutual support between team members.
Work-Life-Balance
The company encourages people to take care of themselves. Obviously being a fast growing startup, it is an intense environment. But there is an emphasis on personal growth and good stress management. What is repeated all the time is: "There is no point being successful with outcomes, if you cannot maintain your mental and physical wellbeing."
Vorgesetztenverhalten
There is a culture of supportive management. 360 degree feedback is done anonymously for everyone, including C-level and other managers. So there are opportunities to give constructive and critical feedback in all directions.
Interessante Aufgaben
We are working on complex problems using automation and AI. And we need to explain these new technologies to our customers. So there is nothing but interesting tasks both in engineering and in customer communication parts of the business.
Gleichberechtigung
We have way above average number of female team members. In Germany in tech companies, 26% of employees are female. babelforce has over 38% and this includes female management on the exec team. There is also an active recruiting policy to encourage both equality of opportunity and diversity. The company enables teams to test better approaches. For example some teams anonymize applications where possible to remove bias.
Umgang mit älteren Kollegen
As is typical for a startup, we have more somewhat younger team members. But we are a B2B enterprise software provider, so many of our core people are over 40 and over 50. So it is well balanced and we have a need for very senior people in our industry.
Arbeitsbedingungen
There is massive flexibility in arranging when and where we all work. Rather than close management, there is an expectation that each team members takes on responsibility to organize their work in their team. I like a lot that there is a focus on health and well-being. People and Culture organizes events and other opportunities to foster connections with others across the company and to develop personally.
Umwelt-/Sozialbewusstsein
babelforce has a code of conduct and corporate responsibility that is indeed used to make decisions and guide what we do. There is an emphasis across the team that we act as a positive actor in the world.
Gehalt/Sozialleistungen
Salaries compare well with market data. There is also a VESOP program that almost all team members up to now have opted to take part in. Since the company is growing strongly, this gives everyone a chance to participate in the company's success. There are other benefits also, for example, the support to work anywhere. I have used that myself to work for periods in different countries.
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The company is a Gartner Cool Vendor and also in the Top 20 CCaaS Vendors. Within the CX, startup and scaleup world, the company is very well regarded. It is also backed by major investors.
Karriere/Weiterbildung
I like that employees can progress and even move from one field to another if they see an opportunity for themselves to grow.