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What a very rude and unprofessional "lady"!
Verbesserungsvorschläge
On the first telefoninteview noone ever called:
I called and found out the lady was sick at home and she just forgot to tell anybody about the telefoninterview. - No one apologized about this fact, even if I waited for hours -
Without even writing an E-mail before, she surprisely calls again few days later demaning for a spontaneusly Telefoninterview.
Without even a little small talk, in a very rude tone ( even ruder than on the first call) she starts complaining of the fact that I´m not showing any kind of interest since I can not exactley answer the first question: tell what the company does. She hangs up the phone.
No other personal questions asked, regarding my skills. I guess this was enough (for both of us).
Advice:
Some good manners lessonS.