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Behind the Scenes at FoxInsights: A Cautionary Tale of Unrealistic Sales Goals and Ineffective Management

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Verbesserungsvorschläge

As a former Sales Manager at FoxInsights, sharing my experience is crucial for those contemplating a career here, particularly in the Sales department. The sales targets at FoxInsights are set at unrealistically high levels, fostering an environment of constant stress and dissatisfaction, an issue most pronounced in the Sales department. Here, a culture of manipulative power struggles and intense micromanagement prevails, severely hindering individual initiative and creativity.

The turnover rate at FoxInsights is alarmingly high, reflecting significant leadership challenges. This issue affects various departments, but it's noteworthy that the Development team stands out positively due to its effective management and healthier work environment.

In strong contrast to the Development team, the Sales department suffers from numerous operational and strategic errors due to a combination of ignorance and poor management. There's an overemphasis on theoretical approaches in Sales, which often fails to translate into practical, effective strategies. This disconnect has led to a series of tactical mistakes in Sales, exacerbating the already challenging work environment. There have been suggestions that the more effective management style seen in the Development team should be a model for the entire company. Some believe that certain individuals in the higher management would be better suited to roles like Controlling, where their skill sets might be more appropriate, rather than leading people.

The resignation of half of the sales team, as a form of protest, is a testament to these issues, yet this significant gesture has not prompted a noticeable change in management's approach or policies.

The company's handling of negative feedback, such as reviews on platforms like Kununu, is immature and dismissive. This undermines trust and points to a lack of genuine openness and accountability.

Moreover, the company frequently makes promises that are either forgotten or distorted later on, highlighting the necessity of getting commitments in writing. The departure of long-term employees further emphasizes the absence of a clear vision and strategy.

Given these circumstances, anyone considering a role at FoxInsights, particularly in Sales, should be aware of these challenges. While the Development team operates within a more stable and positive environment, the overall company culture, especially in Sales, is fraught with issues that could significantly impact one's career and personal well-being. It's advisable for potential candidates to thoroughly assess not just their specific role but also the broader organizational culture and management practices at FoxInsights.


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Arbeitgeber-Kommentar

HR @FoxInsightsHR

Thank you very much for your feedback, which helps us to continuously improve. We have been actively addressing some of the points since your departure. Here is some additional information regarding a few of these issues:

1. Your feedback coincides with a leadership transition in the Sales department that was mutually agreed upon and implemented in late summer. Since then, the turnover rate due to employee resignations in the Sales team (as well as across the entire company) has remained below 5%.

2. Our customer churn rate has been 0% over the past 5 years, while experiencing growth rates of more than 50%. This demonstrates our customer-centric approach, which we intend to further professionalize and expand holistically across the entire organization in 2024.

3. We understand that a rapidly growing market environment may not be the right fit for everyone, given our ambition to actively transform the rules of this traditional market as FoxInsights. Those who are eager to contribute independently, actively, and with a customer-centric approach to our growth journey will find a lot of enjoyment and success with us.

4. We take all feedback seriously, as long as it is constructive and fair. Whether in a confidential conversation or here on kununu. Please feel free to reach out to us at hr@foxinsights.ai if you would like to discuss your former role at FoxInsights again on an individual basis.

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