Masterplan 

com 

GmbH

Bewertung

Hi there,

I am very sorry that your experience in the organisation switched significantly in the last month, I agree with you that your start has been really positive, especially with our trip to Prague and all the positive atmosphere we had over there.

I understand that it has not been easy to go through several changes in a very short amount of time. I agree that the first change should not have happened in the middle of the month or not at all as we changed the conditions right after, but sometimes there are external factors, which have not been considered and fast changes are needed. We really thought that the final change we made will bring you and the team further, because now you are not only responsible for the first contact with the client, but you actually get to participate in the web-demos and could influence the process way more than by just setting the first appointment with the client. I think this could significantly improve your learning curve as you will be ready for the next step in your career development way faster, which is exactly our goal.

Our previous commission model was built in a way which did not in any way bring revenue to the company, even on the opposite: 10 SAOs a month in no way bring the company forward, especially comparing it to an industry average of at least 15 SAOs a month.

I think all of us observe the market situations changes and that it becomes tougher and tougher for companies to grow. Masterplan is on an extremely positive trajectory and we believe in our company success 100%, however, we can not achieve that with not only non ambitious goals, but goals that could be reached in 15 days. We have experienced people reaching their targets and going on holiday for the rest of the month. I think you and everyone else could understand that we could not continue with this flawed model any further.

But I agree with you that in the future we need to make sure to communicate better and give all relevant context for our decisions, so you guys are fully on board, because we have really the best intentions of you and everyone in the team and I hope you know that based on the treatment we had towards you irregardless of this situation.

I hope that we manage to change your mind in the next weeks and that you see that the goals are manageable and actually meant to focus on higher business performance for the company, but also better career development for yourself.

If you wish to talk further, I am always here for you, just drop me a line.