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MILES
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If you value accountability, respect, fair pay, and work-life balance, this company may not be the right fit for you.

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Ex-Angestellte/r oder Arbeiter/inHat bis 2024 bei MILES Mobility GmbH in Berlin gearbeitet.

Schlecht am Arbeitgeber finde ich

My time here has shown me how damaging a workplace can be when leadership ignores serious issues like sexual harassment, fosters an environment of misogyny and queerphobia, and remains disconnected from the responsibilities of their positions. It's no surprise that this job, marked by unfair pay, grueling hours, and a lack of gratitude, struggles to retain employees. It's astonishing that anyone still chooses to work there.

One of the most striking lessons I’ve learned here is how easily valid criticism is dismissed, often with gaslighting that shifts responsibility away from leadership. The refusal to take accountability, paired with the need to appear as if responsibility is being taken, creates an environment where issues are deflected onto others—sometimes even the clients themselves. Additionally, employees are given only the bare minimum of what they are entitled to, and then made to feel ungrateful or unreasonable for not celebrating this. This approach not only undermines trust and morale but ultimately reflects poorly on the organization itself.

Verbesserungsvorschläge

1. Take Criticism Seriously

Introduce an anonymous feedback system where complaints are taken seriously, investigated thoroughly, and addressed constructively.

2. Address Discrimination and Harassment

Establish clear anti-discrimination and anti-harassment policies and strictly enforce them, with mandatory training for all employees, especially leaders.

3. Take Responsibility
Train leadership on how to take accountability, make decisions, and own the outcomes of their actions.

4. End Gaslighting
Foster a workplace culture where employees are not manipulated or invalidated for raising legitimate concerns.

5. Ensure Transparency and Fairness in Pay
Implement fair and transparent salary structures that reflect the workload and responsibilities of employees.

6. Improve Working Hours
Create realistic working schedules that minimize overtime and respect employees’ work-life balance.

7. Empathetic and Competent Leadership

Require leaders to act with empathy and actively promote a positive workplace culture instead of merely projecting an image of responsibility.

8. Show Appreciation for Employees
Regularly acknowledge employee contributions and ensure they feel valued, rather than framing the bare minimum as something extraordinary.

9. Define Clear Responsibilities
Clearly outline roles and responsibilities to prevent tasks from being unfairly shifted onto others.

10. Customer Accountability with Integrity
Build a company culture that takes accountability for issues, rather than shifting blame onto customers.

Arbeitsatmosphäre

The work environment is characterized by a lack of transparency and recognition, leading to frustration and mistrust among employees. Individual social connections with other employees get you through the day.

Kommunikation

Communication is often unclear, with important information either delayed or not shared with employees at all.

Kollegenzusammenhalt

There is weak colleague cohesion due to a work culture marked by competition and a lack of support from management.

Work-Life-Balance

Work-life balance is not properly prioritized.

Vorgesetztenverhalten

Management behavior is lacking, with responsibility often avoided and leadership competence insufficient to create a positive work environment.

Interessante Aufgaben

Tasks are often repetitive and offer little room for personal development or creative expression.

Gleichberechtigung

There are significant issues with equality, particularly in how women are treated, undermining an inclusive work environment.

Arbeitsbedingungen

Working conditions are inadequate, reflected in poor pay, long hours, and an overall unhealthy work environment.

Gehalt/Sozialleistungen

The salary is often insufficient for the workload or employee expectations and is considered inadequate.

Image

Although the company positions itself as a high-quality car sharing company, the quality of its implementation is low.

Karriere/Weiterbildung

Career opportunities are limited due to a lack of clear development paths and genuine support for professional growth. You only get a permanent employment contract after 2 years. That should say it all.

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Arbeitgeber-Kommentar

Anastassia Janzer

Thank you for sharing your detailed feedback about your experience at MILES. While it’s difficult to hear about the challenges you faced, we genuinely appreciate your honesty and the time you took to provide such thoughtful insights.

We are deeply sorry to learn about the issues you’ve raised, particularly regarding discrimination, harassment, and a lack of support and transparency within the workplace.
We recognize the importance of fostering a safe, inclusive, and supportive environment for all employees and ensuring that leadership is accountable for maintaining these standards. We are taking steps to review our current policies, improve communication, and ensure that our current and future employees feel valued, respected, and fairly treated. These improvements are not just about addressing the past but also about building a workplace culture that prioritizes respect, equality, and genuine support for everyone.

Thank you once again for bringing these issues to our attention. We are committed to learning from this and using your feedback to guide us toward positive change

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