Meaningful & challenging HealthTech work with friendly and collaborative environment. Highly recommended!
Gut am Arbeitgeber finde ich
Working at smartpatient has been an incredibly rewarding experience, especially due to the impactful work we do on the MyTherapy medication reminder app, which genuinely helps people with chronic illnesses. The company culture promotes a healthy work-life balance, encourages professional growth, and provides a variety of tasks that match your skills and ambitions. I highly recommend smartpatient to anyone looking for meaningful work in healthtech and a collaborative, engaging environment.
Arbeitsatmosphäre
I work in the Munich office while also having daily remote contacts with engineers in Warsaw. The collaboration within our workplace is strong, even across departments and for both remote and in-person work.
All team members I've worked with are very motivated, always bringing their best to their tasks, and a variety of work styles and skills. What's especially important for me, even with the high-achieving colleagues, there's an absence of corporate drama and unhealthy competitions. Everyone's supportive and helpful with each other.
Kommunikation
One of the things I really appreciate about working here is how open and efficient most people are with their communication. It's not just about talking; it's about really getting to the core of issues and working together to find solutions. My colleagues and managers usually show a genuine willingness to improve our work practices, even to processes that have been in place for the last ten years.
Kollegenzusammenhalt
On the job, everyone does their best and helps other colleagues out, building on the great atmosphere mentioned above.
Some colleagues also keep things lively with casual get-togethers after work, game nights, or some team-specific activities like Design Breakfast & Knowledge Sharing, that I feel helped with sense of belonging, especially for colleagues with international migration background. We also have a quarterly budget for smaller team events like dinner, minigolf, escape room, creative workshops. Teams from Warsaw and Munich can sometimes visit each other for these events.
Every year, the whole company comes together for a summer bash with product strategy workshop, executive updates, team games/treasure hunts and a fun party to wrap them up.
Work-Life-Balance
Our work-life balance setup is pretty solid. It’s all about the impact you make, meeting deadlines, teamwork, and being present for daily stand-ups and key meetings. For folks with families or anyone needing a bit of time in the day for personal stuff, it's cool to flex your hours, start early or wrap up later.
In Munich office, management asks us to show up at the office twice a week to keep the team collaboration smooth. However, if you're looking to work from somewhere else, outside Munich or Germany, it's a bit tougher to get the green light compared to other tech places. At most, you can swing two weeks of remote work, which can be a stretch if have a family across the globe and need more time with them.
Vorgesetztenverhalten
Our Senior Management does their best to keep things transparent by sharing the big picture goals every quarter and the thinking behind major decisions, and they're all for us asking why or wanting more details. I heard this used to not be the case (as seen in past Kununu reviews too), but this has changed until today (early 2024)
I report to one of the co-founders who's straightforward when we talk, always pushing us to say what we think, even if it's about questioning the way things are done around here. It's pretty cool because it means I can be upfront with him, no beating around the bush.
I've seen that not every team lead or supervisor has the same style—and some team members may feel less informed and less supported of by their managers.
Interessante Aufgaben
If you work hands-on in engineering, data, design, or product strategy, it's easy to see that you're directly contributing to something meaningful. The MyTherapy medication reminder app that we work on supports people with chronic illnesses in managing their medications and health progress.
The app doubles as a white-label solution for big-name pharma companies, helping patients stick to their complex treatments. For some positions, you might be presenting in these clients in meetings—which you can see as prestigious, is a different but fun challenge on its own.
You’re matched with tasks that fit your experience, but if you’re the type to chase bigger challenges, a chat with your team lead can open up opportunities to tackle more complex or impactful projects.
Gleichberechtigung
Our top management includes all white europeans, with two women, which is a positive step toward gender diversity. There are several women in team lead positions within engineering, showcasing progress in gender representation in technical leadership roles. I see that the company's flexible work hours is also very helpful for parents, especially mothers, to still advance in their career.
Since joining in mid-2023, I've noticed a slight improvement in the racial diversity of the Munich office. However, there seems to be a lack of focused initiatives on diversity and inclusion from both smartpatient and our parent group, Shop Apotheke/Redcare. As a person of color, my perspective is shaped by broader industry observations, where I've seen that many tech companies in Germany still have a long way to improve in this area. More empathy and fundamental understanding of Diversity and Inclusion by the top management, paired with strategic initiatives with tangible goals on the topic, are the only ways the company could further enhance Diversity and Inclusion in the company.
Umgang mit älteren Kollegen
As is common in many tech companies, everyone's quite young. The age range in our Munich office spans from 20 to 45 years old. Being in my mid-thirties, I find myself among the older segment of the team. Despite the age diversity, I've observed no issues or friction when it comes to daily communication, both professionally and socially, with colleagues of any age group.
Arbeitsbedingungen
We receive new tech devices like laptops and phones (for app testing), alongside quality monitors in the office, enhancing our work on the app.
The office space is equipped with a high-quality coffee machine, free fruits, snacks, and soft drinks, aligning with standard tech company offerings.
As for areas to improve, the Munich office currently faces a shortage of chairs for employees, and this is an issue that has persisted for the past 7 months. Also, the company does not provide a company phone with a data plan, which would be beneficial for completing work tasks during business travel.
Gehalt/Sozialleistungen
Reviewing in early 2024, I'm pretty confident that in my Munich-based design team, everyone is compensated fairly, reflecting their skills, past experience, and the impact of their work. This isn't just a gut feeling—I've lined this up against my previous jobs, interview experiences, and chats with former colleagues and friends in similar roles in tech-product companies or consulting services. I feel like our work is valued just right at the moment and will do my best to keep this.
Umwelt-/Sozialbewusstsein
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Karriere/Weiterbildung
Arbeitgeber-Kommentar
Dear Colleague!
Thank you for this valuable feedback - we intend to work on the areas where we see room for improvement. Thanks again for pointing them out to us.
HR Team at smartpatient