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Teleperformance Germany S. à r. l & Co. KG Logo

Teleperformance 
Germany 
S. 
à 
r. 
l 
& 
Co. 
KG
Bewertung

Top
Company
2024

disappointing and frustrating experience

1,4
Nicht empfohlen
Ex-Angestellte/r oder Arbeiter/inHat bis 2022 im Bereich IT bei Teleperformance in Dortmund gearbeitet.

Gut am Arbeitgeber finde ich

Its an international company.

Schlecht am Arbeitgeber finde ich

Working at Teleperformance has been a deeply disappointing and frustrating experience. The workplace is dominated by nepotism and favoritism, making it nearly impossible for anyone outside the inner circle of friends and family to advance or even receive fair treatment. It’s disheartening to see promotions and opportunities reserved for those with personal connections rather than those who have earned them through hard work and dedication. This creates an environment where unqualified individuals rise through the ranks while truly deserving employees are consistently overlooked. There is no room for professional development or career growth, as management shows little interest in nurturing employee potential, and there are no clear paths for advancement. This results in a stagnant work environment where motivation and morale are perpetually low. The pay is abysmal; employees are grossly underpaid for the amount of work and effort they put in, and raises and bonuses are practically non-existent, adding to the financial stress many face.

Overall, Teleperformance is a toxic workplace where merit and hard work are disregarded in favor of personal connections. The poor pay, lack of growth opportunities, and unacceptable working conditions make it a place I wouldn’t recommend to anyone looking for a fair and professional workplace. Significant changes are desperately needed to address these critical issues.

Verbesserungsvorschläge

To improve the working environment at Teleperformance, I suggest the following:

Enhance Growth Opportunities: Implement clear career development plans and provide training programs that enable employees to acquire new skills and advance within the company.

Revamp the Promotion Scheme: Establish a transparent and merit-based promotion process that rewards hard work and dedication, rather than personal connections. Regular performance reviews and objective criteria for advancement should be in place.

Implement a Feedback System: Create a detailed and structured feedback mechanism that allows employees to voice their concerns and suggestions. Ensure that this system is taken seriously by management and that actionable steps are taken based on the feedback received.

These changes could significantly improve employee morale, motivation, and overall job satisfaction, creating a fairer and more professional workplace.


Arbeitsatmosphäre

Kommunikation

Kollegenzusammenhalt

Work-Life-Balance

Vorgesetztenverhalten

Interessante Aufgaben

Gleichberechtigung

Umgang mit älteren Kollegen

Arbeitsbedingungen

Umwelt-/Sozialbewusstsein

Gehalt/Sozialleistungen

Image

Karriere/Weiterbildung

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Arbeitgeber-Kommentar

Dein HR-Team

Dear former colleague,

Thank you so much for taking the time to share your feedback. However, it is a great pity that you have little positive to say about your work in our company.

Lifelong learning is not just a slogan for us, it is also lived. Everyone has the opportunity to develop and grow into new positions with us. We promote our managers from our existing employees and are very proud of this.

We are an employer that combats all forms of discrimination and ensures equality. Our employees are our most important resource and we treat each of them with respect and appreciation. If you have the feeling that you are being treated in an unfair manner, you should first seek a discussion with your manager. In addition, you can always discuss unjustified behavior with the works council or the HR department.

You seem to see a lot of potential for us to improve as an employer. We take your criticism very seriously and will discuss it with our colleagues. To discuss your feedback with you personally, we would be delighted if you would contact us here: talk2HR@de.teleperformance.com.

Best regards,
Your HR-Team

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