charles 

& 

charlotte

Unternehmenskultur

It's a high-trust, high-responsibility workspace where you have the freedom to work in a way that suits you, as the company is very innovation-driven.
However, this boundless freedom comes with the expectation of bringing your A-game every single day.

That being said, there were also moments when one of the founders told us to shut down our laptops early and enjoy the summer sun. It's a lot of work, but also a lot of fun.

Most of the time, communication was solid.
I could always address any concerns during the weekly therapy calls, an all-hands meeting where company updates were shared.

As the company grew, quick and direct feedback became more challenging. The founders are very solution-oriented, so I never had any communication issues myself, as I am quite outspoken. However, in such a fast-paced agency, the concerns of more introverted employees can sometimes be overlooked.

There are tools in place for quieter team members, such as the eNPS (employee net promoter score). If someone gives a score of six or lower, they are usually invited to a one-on-one meeting to better understand their concerns.

I truly believe this agency has some of the best colleagues I have ever worked with. These people are not only highly talented but also incredibly kind and supportive.

The agency is structured into five self-organized circles, each led by a circle lead, who, for simplicity’s sake, is often also the account manager.
Circle leads always have their team's back and can coordinate with other leads to request additional support if a project becomes too demanding.

If you're good at self-organization and setting boundaries, work-life balance won’t be an issue.

Yes, at the end of the day, the work needs to get done, but you can always ask for support from other circles, request freelance assistance, or communicate when a task exceeds your skillset or capacity.

Nobody expects you to outperform yourself daily, but progress within a reasonable timeframe is expected.

This agency genuinely believes in working with the best talent the media industry has to offer.

Both founders felt more like peers than traditional bosses to me. Maybe this was because we were similar in age or because I had been self-employed for a long time and shared an entrepreneurial mindset.

Every concern I raised was taken seriously. Some were addressed, while others weren’t, as the founders had a different perspective on how to handle them, which is fair, considering it's their company.

One notable challenge was salary discrepancies. Some employees earned significantly less than industry peers. However, since HR was established, salary ranges for each position have been implemented to create more transparency and fairness. I believe the founders are striving to improve processes and implement better structures for a more stable and equitable work environment.

Over my time at the agency, I worked with six different circle leads and five of whom did an outstanding job in problem-solving and managing projects. With one, our work styles clashed, but even that was eventually resolved.

I never formally studied marketing or production, but both founders trusted me to do the job, and what I learned at this agency was nothing short of amazing.

I had the chance to learn from incredibly skilled professionals, work on major brands and pitches including Eucerin, Back Market, Penny, and Nikon and was always encouraged to pitch new ideas or projects.