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Kaufland 
e-commerce
Bewertung

Very bad management and feedback experience

1,0
Nicht empfohlen
Ex-Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung nicht mehr im Bereich Forschung / Entwicklung bei Kaufland e-commerce in Köln gearbeitet.

Gut am Arbeitgeber finde ich

Remote work

Schlecht am Arbeitgeber finde ich

During my time at Kaufland E-commerce, I initially joined the KCard team, where I consistently fulfilled my responsibilities and contributed to the team’s goals. After two months, I was informed that I would transition to the Product Detail Page (PDP) team, a critical component of any e-commerce platform, due to my technical expertise. However, I stayed an additional month in the KCard team to ensure the completion of ongoing tasks and a smooth handover.

On my last day with KCard, I received unexpected feedback stating that I hadn’t shown sufficient initiative as a senior—feedback that was never communicated during our regular 1:1 meetings. Despite this, I transitioned to the PDP team and continued to perform without issues, receiving praise for my contributions. For example, my development plan for the next year was highlighted as one of the best in the team.

However, in my final week on the PDP team, I received sudden feedback that my communication was not effective and that I was perceived more as a mid-level than a senior. When I asked for examples of my communication to understand how to improve, I was not given concrete examples of my own messages. Instead, I was shown messages from another colleague and was asked to model my communication after theirs. This feedback lacked specificity and actionable insights, leaving me unclear on how to address the concerns.

This experience highlighted significant gaps in the company’s communication and feedback processes. Key concerns about my communication and senior-level expectations were not addressed in a timely or actionable manner, leaving no opportunity for improvement. A culture of regular, constructive feedback and clear role expectations would have fostered better communication, trust, and professional growth.

Verbesserungsvorschläge

Focus on having better engineering managers with a clear vision to foster a productive and supportive work environment. While expectations for roles may already be defined, ensure that engineering managers consistently apply and enforce these standards to maintain alignment and fairness. A structured system for providing regular, constructive feedback during 1:1s is essential. Avoid delaying important concerns until the end of a project or team transition, and ensure engineering managers are equipped to address issues promptly with specific examples and actionable advice.

A strong foundation in engineering management will not only result in better investment in employees but also create a clearer career trajectory, benefiting both the individual and the company. Foster open and honest communication to build transparency and trust, and ensure a consistent approach to positive recognition and constructive feedback to avoid confusion and enhance employee satisfaction. When engineering managers align their actions with defined expectations, the company can cultivate a stronger, more motivated workforce and achieve better outcomes.


Arbeitsatmosphäre

Kommunikation

Kollegenzusammenhalt

Work-Life-Balance

Vorgesetztenverhalten

Interessante Aufgaben

Gleichberechtigung

Umgang mit älteren Kollegen

Arbeitsbedingungen

Umwelt-/Sozialbewusstsein

Gehalt/Sozialleistungen

Image

Karriere/Weiterbildung

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Arbeitgeber-Kommentar

HR-TeamHR Employer Branding Expert

Hi and thank you for your feedback and the time you took to write it!

We are pleased that you emphasize the positive aspect of remote work because we believe that flexible working conditions are crucial for a positive working environment.

However, we are very sorry that you did not have a good experience in your area and did feel a lack of clear communication. In line with our company principal #CreateTransparencyEarnTrust, trust is our foundation for a good relationship with our employees and transparency is vital for that trust. This is why we are already developing our managers through a number of internal training courses and initiatives (Mentoring Program, Leadership Circle, etc.) to ensure transparency against employees.

We also rely heavily on our HR business partner system, in which every employee has a dedicated HR contact person with whom all matters can be discussed confidentially. We also have other points of contact within the company, including Trusted Advisors, who are also available to all employees for confidential discussions on all matters.

Furthermore, we are sorry that you felt there was a lack of regular feedback. The regular meetings (e.g., 1:1s) are intended as opportunities to discuss feedback on an ongoing basis. We encourage our managers to foster open communication with employees but equally encourage our employees to take the initiative and proactively request feedback. If the employee wishes, the manager can initiate feedback at any time through our feedback tool. We believe this two-way exchange is fundamental to effective teamwork and creating a supportive work environment.

We take your feedback seriously and are committed to making the necessary changes to improve the overall work experience. You highlighted areas where we need to focus our efforts, and we will be looking into the issues you've raised to understand them better and to make the necessary improvements.

We wish you all the best and much success!

HR Team

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