Air 

Up 

Gmbh

Vorstellungsgespräche

Dear Candidate,

Thank you for taking the time to share your feedback with us. We truly value honest input and appreciate the effort and time you took to provide your perspective.
Reading through your comment, it’s understandable how you might have gained the impressions you outlined, and we’d like to take this opportunity to address them.

First of all, we are very grateful for the time and energy you dedicated throughout the recruiting process. Meeting talented candidates like yourself is always a pleasure. We are particularly thankful that you stayed with us through four stages of the process. This is an invaluable sign to us that you feel a sense of connection and share our enthusiasm for the opportunity.

Our primary objective is always to ensure that every candidate feels truly valued throughout the process, so they feel confident and comfortable continuing the journey with us. We strive to make each stage of the recruitment process an opportunity for candidates to gain deeper insights into the role and our team, empowering them to build a well-informed foundation for their own decision-making.

Furthermore, it’s crucial for us to ensure that our new team members are set up for success, which may involve assessing certain skill-based requirements, such as language proficiency, to meet the specific demands of the role. We want to emphasize that this focus is always on skills and abilities, never on background or origin. At air up, our team of more than 40 nationalities is one of our greatest assets, and we celebrate the different perspectives and talents that each person brings.

We take our responsibility to start a successful journey for our candidates very seriously, always aiming to make decisions that are in the best interest of both the individual and the team.

We hope this helps bring a bit more clarity to the matter. If you feel this doesn’t provide the transparency you were hoping for, please don’t hesitate to reach out to us at jobs@air-up.com.

We’re more than happy to address any questions or concerns you may have.

Your air up Recruiting team

Thank you for expressing your thoughts with us. We genuinely appreciate all feedback we receive.

At air up, our candidates are of utmost importance, and we are dedicated to ensuring an equal and fair process for each applicant. Therefore, it's essential for us to provide consistency in the setup of our first interview step you were referring to for every candidate. We are thrilled to have the opportunity to engage with many incredible talented individuals, such as yourself, and we make every effort to manage interview time efficiently to afford each candidate an equal opportunity.

As part of this process, we provide a comprehensive description of the role. While we understand your concerns about the length of the role description, it's vital for us to create an environment where every candidate feels empowered and well-informed about the responsibilities, requirements, and expectations of our open position, particularly in leadership roles where we value the chance for experienced candidates to share their relevant experiences. Therefore, we focus on the most relevant questions for this first interview step in the process.

Furthermore, we appreciate your openness regarding your dissatisfaction with the rejection message you received. Please know that a rejection is never a decision against any individual candidate, but rather influenced by factors that guide us to proceed with another candidate.
Additionally, we are sorry to learn that you perceived the recruiting situation differently from our intentions. Alongside the personal aspect of getting to know each other, it's crucial to emphasize that we aim to conduct our recruiting process in a highly professional environment where discussions revolve around role-relevant topics. We regret any misunderstanding if this atmosphere was perceived as lacking in care or warmth.

Your perspective is highly valued, and we want to ensure that you have the opportunity to address any remaining concerns. If you have further questions, please don't hesitate to reach out to us at jobs@air-up.com.

We are here to support you and address any queries you may have.

Your air up Recruiting Team

Dear candidate,

Thank you for taking the time to provide feedback on your experience with our recruitment process. Your insights are valuable for us as we continuously strive to improve and want to provide the best candidate journey possible. We value your opinion a lot and would like to comment on your points.

First, we would like to outline that every candidate can expect to promptly receive a confirmation message upon successfully submitting their application into our system. This acknowledgment serves as a reliable assurance that your application has been correctly received and processed, before you receive feedback from our team.

We are beyond excited to embark on the exciting recruiting journey with our candidates. We highly value every unique qualities and experiences. Although, in the initial stages, we must focus on the efficiency of the process by primarily considering the CV as a first touchpoint. Please rest assured that we delve deeply into every piece of information provided. The CV serves as a foundation for us to evaluate and determine if we can offer our potential new team member the next exciting challenge in their professional journey.
At the same time, we are well aware that a career encompasses much more than can be captured on paper, but we fully trust in our candidate's to provide the essential information needed for us to offer valuable feedback.

We would welcome the opportunity to discuss your specific concerns in more detail and address any issues that you may have encountered. Please feel free to contact us under jobs@air-up.com.

Thank you again and we wish you all the best,
Your air up P&C team

Liebe/r BewerberIn,

zunächst möchten wir uns herzlich bei Dir dafür bedanken, dass Du Dir die Zeit genommen hast, Dein Feedback zu teilen und an unserer Case Study teilzunehmen.

Dein Feedback ist unglaublich wertvoll für uns und wir freuen uns darauf, durch Deine Erfahrungen und Eindrücke zu lernen.
Unser Ziel ist es, unsere Prozesse stetig zu verbessern und künftig darauf zu achten, dass die von Dir angesprochenen Punkte noch verständlicher und klarer im Prozess werden.

Gerne teilen wir hier mehr Informationen, lass uns jedoch gerne eine Nachricht an jobs@air-up.com zukommen, falls Du noch mehr Insights zu Deinem Bewerbungsprozess benötigst:

Unsere Case Study soll unseren KandidatInnen ermöglichen, einen detaillierten Einblick in das Aufgabengebiet der ausgeschriebenen Rolle zu gewinnen. Unser Ziel ist es, sicherzustellen, dass das gesuchte Profil zu unseren KandidatInnen passt und wir langfristig ein inspirierende und spannendes Arbeitsumfeld bieten können. Deswegen freuen wir uns stets darauf, in der Case Study neue, innovative Gedanken und Ideen zu diskutieren.

Um höchste Transparenz im Recruiting Prozess zu gewährleisten und natürlich auch einen weiteren Eindruck von unserer Kultur bei air up zu vermitteln, ist Dein Recruiter immer der erste Ansprechpartner für Dich.
Das Ziel unseres Recruiting-Teams ist es, jede/n unserer KandidatInnen mit derselben hohen Priorität durch den Prozess zu begleiten und nach den einzelnen Schritten, entsprechendes - vor allem nach der Case Study - persönliche Rückmeldung zu geben.

Vielen Dank noch einmal für Dein Feedback. Wir wünschen Dir weiterhin alles erdenklich Gute.

Dein air up P&C Team

Liebe/r BewerberIn,
 
Vielen Dank für Dein Feedback und die Zeit, die Du Dir dafür genommen hast. Das gibt uns die Möglichkeit, uns stetig zu verbessern.
Zuerst einmal freuen wir uns zu hören, dass Du auf air up aufmerksam geworden bist und Dich beworben hast.  
Wir schätzen die hohe Anzahl all unserer Bewerbungen sehr und jede einzelne dieser Bewerbungen hat dieselbe hohe Priorität. Uns ist bewusst, dass jede/r unsere/r BewerberInnen, völlig unabhängig davon wie weit wir gemeinsam im Recruiting Prozess gehen, viel Zeit und Aufwand in das Bewerbungsverfahren investieren.
Unser Ziel ist es daher immer, eine schnellstmögliche Rückmeldung nach eingehender Prüfung bezüglich der Anforderungen an unsere Rollen zu geben, um sicherzustellen, dass wir die Zeit aller KandidatInnen respektvoll in Anspruch nehmen.
Dabei ist uns transparente Kommunikation zu der getroffenen Entscheidung sehr wichtig - schade, dass wir Dich hier nicht zufriedenstellen konnten.
 
Melde Dich gerne einmal unter jobs@air-up.com. Wir schauen uns Deinen Fall dann gerne noch einmal genau an und beantworten Dir Deine Fragen. Wir freuen uns darauf, Dein Vertrauen zurückzugewinnen und vielleicht entscheidest Du Dich dann doch noch dafür, Dich erneut bei uns zu bewerben und auch air up als Produkt zu nutzen (und Spaß daran zu haben).

Dein air up People & Culture team