Ihr Unternehmen?
Jetzt Profil vervollständigen53 Mitarbeiter haben diesen Arbeitgeber mit durchschnittlich 3,9 Punkten auf einer Skala von 1 bis 5 bewertet.
27 Mitarbeiter haben den Arbeitgeber in ihren Bewertungen weiterempfohlen. Der Arbeitgeber wurde in 8 Bewertungen nicht weiterempfohlen.
Alle Bewertungen durchlaufen den gleichen Prüfprozess - egal, ob sie positiv oder negativ sind. Im Zweifel werden Bewertende gebeten, einen Nachweis über ihr Arbeitsverhältnis zu erbringen.
During 2024, the C-Level completely changed: while before we were all happy and sometimes there were real friendships, now in the company there is only pessimism and sadness. The new management is gradually laying off all employees with more than two years of seniority. Economically it is a disaster, few sales and many customers cancel contracts.
Certainly the image of the company has deteriorated greatly, if before it was a wonderful place to work now I advise anyone not to send an application here
The objectives have not been achieved for more than a year. There is only stress and pessimism.
No possibility of promotion or new responsibilities. Soon there will be more managers than employees.
Salaries have been frozen for a long time, the company has fewer and fewer customers and few resources to distribute.
There used to be sensitivity on these issues, now they haven't been talked about for months/years.
The company has a remote-first policy: some employees work completely remotely, others in hybrid mode, others are in the office every day (a chaotic and noisy co-working space). Unfortunately, those who are not present in the office are excluded from everything, there is a kind of "private club" in which you cannot enter.
They are firing (or forcing to resign) all people over 35 years old. It doesn't seem like there are many "senior" employees left.
With the old C-Level there was a healthy relationship. With the current one, even a normal relationship between people is missing.
Until last year the company was in a nice office in a quiet area (Tempelhofer Hafen). Then it moved to Mitte, in a noisy and chaotic co-working space (to save on rent). You can work from home, but be aware that you won't be part completely of the team.
Those who leave the company simply disappear: no announcement, communication, note. Nothing at all, as if they had never existed. Management tries awkwardly to motivate, but unfortunately the numbers speak for themselves. No feedback meetings for years, the HR department simply deals with internal bureaucracy, it is of no support to employees.
Only 2 women are Team Leads, all the other 8 are men.
The product is basically the same as always, as is the market, there have been no major revolutions for some time. So no new interesting challenge.
If you are an ambitious human that is wanting to go the extra mile for success, then you will do very well here. The company needs these humans and they will be rewarded.
The company is 15 years old, and this comes with some legacy ways of working. These are slowly being changed, but they are still present in some cases.
The atmosphere is lively with very little office politics. The company has been going through a transition over the last 12 months, and this comes with expectations of performance. But this does not mean you cannot have a laugh and a beer with your colleagues. What it does mean is that everyone needs to step up and do what needs to be done, even if it is outside of your job description.
Difficult to speak for others. But employer image is not something that is easy to define.
No one is expected to work outside of working hours. If there is a personal issue that needs to be solved, every manager is accommodating to that. The hybrid working style allows everyone to be able to take care of personal duties when they need to.
Each person is given a yearly budget (post-probation) of 1000 euros to spend towards upskilling for their career. This can be courses, events, or books.
Everyone feels that their salary could be higher regardless of the company that they work for. At Customer Alliance you will have a salary discussion every 6 months and be given the opportunity to motivate for a raise or a promotion. At the end of the day it is up to the budget and the managers discretion if it is awarded. But the fact that these conversations happen regularly is a positive.
Where possible this is taken in to account
As the company is going through a transition, there is the clash of the ambitious versus the complacent. But these are minimal and largely each team is left to do the work that they need to do. Overall there is a decent level of respect and friendliness in the office with other colleagues, as well as online. You cannot expect everyone to like everyone else and in this case, respect is a win.
Only thing that is being worked on is the ways of working between the commercial and technical teams. for years there was a wall between the teams and this is slowly coming down.
Age is not a factor when dealing with colleagues. Promotions are awarded to the person that is best suited for the job, whether they are 60 or 21. Everyone is treated with the respect that the deserve.
Goals are often ambitious but realistic and communicated well to the teams individually and in wider settings. Supervisors are encouraged to coach up team members that are struggling rather than letting them fend for themselves. The feedback structure could be formalised more, but as it is a small company there are often other priorities that get in the way.
Recently moved to a new office located in a co-working space. There are many amenities that are offered that make the working conditions great. The only down side is that the call rooms and meeting rooms are shared with the other companies in the building and this can lead to some clashes.
Every week each team has the option to present their work to the wider company, in addition there is a monthly town hall meeting where the executive team share the current business results and give the opportunity for anyone to ask questions anonymously if they wish. Otherwise it is up to each manager to choose how much they want to share with their team. Praise is given in public and is celebrated.
Communication could be more open as there are still some private team channels, but this is a work in progress. The new culture during the current transition is to default to open communication.
The company believes that hard work should be rewarded, no matter who you are. The team has over 23 nationalities represented, and out of 7 managers 3 are women, and based on current performance this will increase in the near future.
This depends on the team that you are working in, and what you find interesting as an individual. Some teams may find the work repetitive, while others never have the same tasks.
Constant layoffs are the norm, with no trace of a workplace culture—there are no performance bonuses, at least not in my department. Colleagues simply vanish, and no one ever mentions them again, as if they never existed. Farewells only happen if you choose to leave on your own—then you get a card because you’re leaving empty-handed. HR are unfriendly, officious, and arrogant.
Employees have a very negative opinion of the company. Personally, I would advise anyone against working here. A company is its people, and here the management is blinded by the desire for profit.
Work-life balance is good. You can work from home and from the office. However, one does not feel satisfaction from their hard work because they are not rewarded for it. You can only hear: "thank you", and be fired a week later.
If a career advancement means just a change in job title, you can expect that, but your actual work won’t change, and you won’t have a team. In the end, you won’t be able to develop as a manager.
The salary was fine, but there were no bonuses for good work or engagement.
I have never heard that this topic is important to the company. They are too busy saving the failing business.
People are nice, but they don’t get attached to each other. They know you might be gone at any moment.
This isn’t an issue; no one stays long enough to grow old there. Employees are either dismissed or resign on their own.
There's absolutely no real and healthy structure—each senior manager is responsible for several departments, leading to a complete lack of ethics and respect for employees.
You can rely on a good computer for work. However, the office I worked in was cluttered, unattractive, and lacked a designated eating area.
Communication between employees is good because people are nice and want to help each other. Managers, on the other hand, spout nonsense during boring meetings, expecting miracles from the sales of a hopeless product.
The company claims not to discriminate, yet there are hardly any women in managerial positions; a clique of men runs the firm.
Forget about interesting projects—they’re nothing but a dream. The priority here is speed and low cost, which in practice means covering up a mess with a bit of polish and having no real processes in place.
There is some sort of "club" of people in this company, they think they are better than the rest and show it (don't speak to others, don't invite others for lunch, spend all day together, literally). You get promoted only if they like you and do whatever they want you to do. If you don't, they ghost you, don't celebrate your successes. Yes, like children do. Knowing that, the atmosphere is easy to imagine.
Only one female manager and other women are not promoted upward (unlike men, that's a fact).
If you don't come to the office, they will ignore you and discriminate compared to those coming.
Financial situation is disastrous and it shows in the atmosphere...
Luckily some colleagues are amazing but not sufficient to balance how despicable those at the top are.
Product is outdated.
People are not always replaced after leaving, be aware of that if you plan to join!
It is sometimes encourage to push sales, even if borderline ethical.
Really diverse and interesting people, horizontally. Management is for the most part not accessible, and not friendly either.
Not many older colleagues
Only a few managers are great but they are also not the most impactful.
To give some example, the CEO and his "buddy" were literally joking and laughing while announcing to a team that their targets will greatly increase for 2025, meaning almost no chance to get it...
The CEO doesn't communicate much. He stopped talking when the financial situation didn't improve as hoped. Teams tend to work independently.
Women are not promoted and sometimes not even informed of open positions!
In a team of 2 women there for years, the Team lead position got offered to a man that joined early... 2024. These women were not even informed of the job opening...
Customers are nice but the industry is such a niche that it becomes very repetitive and may become boring for some.
Es gibt viele Benefits und es wird schon geachtet, dass die Mitarbeiter Zufriedenheit verbessert wird.
Auch die Freiheit die vertraut wird.
Berücksichtigung auf die Gründe weshalb viele Mitarbeiter gekündigt haben und daran arbeiten dies zu vermeiden.
Der Lohn muss angepasst werden und gleich für alle die dieselbe Position haben.
Die Arbeitsatmosphäre ist gut, und alle sind freundlich und kennen sich.
Hier könnte man versuchen sichvzu verbessern.
Sind sehr offen, aber es wird nicht immer alles zum richtigen Zeitpunkt kommuniziert.
Alle, die hier arbeiten wissen die tolle Arbeitsatmosphäre sehr zu schätzen.
Das Unternehmen ist sozial engagiert und das wird vor allem von den Gründern vorgelebt!
Hier wird jedem geholfen!
Kommunikation kann immer besser sein, aber es sind alle sehr bemüht, immer offen und transparent zu sein
Liebes CA-Member,
danke, dass du dir die Zeit genommen hast uns als Arbeitgeber zu bewerten. Eine inspirierende Arbeitsatmosphäre ist uns besonders wichtig, deswegen freut es uns, dass du diese so positiv hervorhebst.
Zum Thema Kommunikation: wir sind stets bemüht, offen mit unseren Mitarbeitern zu sein. Aus diesem Grund haben wir das wöchentliche Company Meeting und regelmäßige Meetings in den verschiedenen Departments. Solltest du allerdings Ideen haben, wie wir da noch besser und vielleicht effizienter werden können, melde dich gern bei Team HR - vielleicht schaffen wir es gemeinsam, die Kommunikation zu verbessern!
Wir freuen uns, dass du Teil unseres Teams bist und sind stets offen für Verbesserungsvorschläge! Du weißt ja, wo Team HR sitzt, komm einfach vorbei! :-)
Liebe Grüße
Dein HR Team
Hier geht immer mehr! Mülltrennung etc.
Liebes CA-Member,
schön, dass du gern zu uns auf Arbeit kommst!
Wir geben zu, ein wenig grüner könnten wir schon werden. Ein erster Anfang war immerhin der Wechsel von Papierhandtüchern zu Stoffhandtüchern in unseren Küchen.
Das Thema Mülltrennung werden wir einmal bei unserer Office Managerin ansprechen, sie findet sicher eine bessere Lösung.
Und bis dahin hoffen wir, dass du keine Emails auf Papier ausdruckst, um sie mit ins Meeting zu nehmen. Dafür hast du einen eigenen Laptop! ;-)
Solltest du noch mehr Verbesserungsvorschläge haben, melde dich immer gern bei deinem HR Team.
Danke für dein Feedback!
Liebe Grüße
Dein HR Team
Unsere Open-Door Policy. Man kann immer über Alles reden und diskutieren, meistens findet sich eine Lösung mit der alle zufrieden sind.
Mal über einen firmeninternen Kindergarten nachdenken ;)
Mit den anderen Firmen im Tower eine Kantine einrichten lassen?
Das Team ist seit 2012 deutlich angewachsen, da fällt es schwerer, zu allen Kollegen eine Bindung auf zu bauen. In den einzelnen Teams und Märkten bewerte ich den Kollegenzusammenhalt als sehr gut.
Keiner hebt sich auf ein Podest. Wenn mal was sein sollte, kann man mit Allen reden, egal ob Teamchef, Personalabteilung oder direkt mit der Geschäftsführung.
Bei Thema Kommunikation hat man -egal in welcher Fimra- immer ein bisschen Luft nach oben... aber wir haben in den letzten Jahren viel getan um die Kommunikation zu verbessern.
Vom Sales Trainee, Senior Sales Manager über die Kundenbetreuung bis hin zum Produktmanagement... ich hatte immer die Möglichkeit mich weiter zu entwickeln. Danke dafür!
Liebes CA-Member,
vielen lieben Dank für dein tolles Feedback!
Es hat auf jeden Fall Spaß gemacht, dir beim Wachsen zu zu schauen, wir sind sehr stolz, dir solche eine tolle Karriere bei uns ermöglicht zu haben. Wir hoffen, dass du uns noch weitere viele Jahre begleiten wirst und uns beim Wachsen helfen wirst! :-)
Das Thema Kommunikation wird eine Never-Ending-Story bleiben. Wir arbeiten stets daran, transparent zu sein und das Team up to date zu halten. Wenn du noch andere hilfreichere Ideen hast als bspw. unseren #general-Slack-Channel...du weißt, wo wir sitzen.
Am Kindergarten arbeiten wir, bis dahin sind wir froh, eine Partnerschaft mit einer Kita in unserer Nähe zu haben. Wenn es jedoch weitere CA-Babies gibt, müssen wir vielleicht ernsthaft über eine CA-Kita nachdenken...mal sehen, was Moritz und Torsten dazu sagen! ;-)
Vielen lieben Dank für dein ehrliches Feedback.
Auf viele weitere Jahre mit dir!
Liebe Grüße
Dein HR Team
Ich bin sehr froh bei Customer Alliance zu arbeiten. Die Stimmung ist gut, es gibt tolle Benefits und die Kollegen sind 1A.
Es herrscht eine positive Grundstimmung :)
Erste Sahne!
Kann ich nicht wirklich einschätzen aber ich kann mir gut vorstellen das dies fair ist und jeder die gleiche Chance bekommt, unabhängig vom Alter.
Liebes CA-Member,
danke für dein Feedback erster Sahne!
Schön, dass wir alle gemeinsam mit unseren Gründern und Geschäftsführern solch eine tolle Arbeitsatmosphäre schaffen können. Es macht Spaß zu sehen, wie wir uns jeden Tag gegenseitig unterstützen und gemeinsam auf unsere Ziele hinarbeiten.
Ältere Kollegen? Das Alter ist doch nur eine Zahl! Hier wird jeder gleich behandelt, wir sind ein buntes Team und freuen uns über jeden Kollegen/jede Kollegin, von denen wir jeden Tag ein wenig mehr lernen können.
Du kannst wissen, dass Team HR noch lange nicht fertig ist mit der ellenlangen Liste an Benefits, solltest du noch Ideen haben, du weißt, wo wir sitzen. ;-)
Liebe Grüße
Dein HR Team
Team, Atmosphere, Openness to experiments and innovation
Dear CA-Member,
Thanks a lot for your nice feedback!
We are happy to hear that you can grow with us as Growth is one of our core values which we really try to live here at CA.
We also have to say thank you that you are always open for experiments and innovation otherwise it would not be possible to try out new things!
Great that you are part of the team and help us growing everyday.
Best
Your HR Team
So verdient kununu Geld.