Holidu 

GmbH

Gehalt

In the customer service department, the salary does not reflect the work and hours put in. The company justified the pay by comparing it to basic CS roles, but at Holidu, the job involves much more—encompassing Sales, Account Management, Accounting, Tech, and Product.

Targets were set so high that many team members stayed late daily out of fear of not meeting them. Despite the significant effort from each team member, there were no bonuses, no overtime, no 13th-month pay, and only a 2% raise for "Exceeded Expectations" during the annual review.

This can vary greatly depending on your position and the country in which you are located. I know that my colleagues in Spain always complain about the low salaries.

There are annual increases and salary reviews, but they are very small.

There's the argument that it's always the market average and that we're always on the same level as the competition. The thing is, Holidu's customer support service does a lot more than just answer phones and write emails, so it should be compensated more.

Many benefits for employees!
Salaries could be slightly higher

Das Gehalt ist für Ausländer niedrig und für Einheimische normal. Sie stellten mich für das im Visum geforderte Mindestgehalt ein. Sie versprachen mehrere Gehaltserhöhungen und nur wenige wurden erfüllt (sogar während der Entlassung).

I feel like salaries are fair and meet the market standard.

It's ok, but expectations are high for the next round of salary adjustments.